FAQ
Straight answers, no runaround.
The questions we hear most from local business owners, answered the way we would answer them on a call.
Frequently asked questions
What does OBM actually do?
OBM is a marketing and business-strategy firm for local and home-service businesses. We pair marketing execution, which is websites, ads, and local SEO, with business intelligence, which is pricing, margins, cash flow, and operations. The point is simple: growth that turns into profit you keep, not just more traffic.
How are you different from a regular marketing agency?
Most agencies sell you more leads and stop there. We run both sides of the revenue system. Marketing brings customers in, and our consulting side makes sure your pricing, margins, and operations can actually turn that demand into profit. We optimize for money kept, not vanity metrics.
Who do you work with?
Local and home-service businesses across Greater Philadelphia: trades, contractors, and owner-led service companies that want more booked jobs and stronger margins.
How much does it cost?
We run three programs, Foundation, Growth, and Scale, priced by your stage and revenue, with marketing execution and business strategy bundled together. Ad spend is billed straight to your card, never wrapped into the fee. The free audit helps us recommend the right fit before you commit.
Do you require long-term contracts?
No long lock-ins. We aim to earn the next month by moving the numbers in this one. We will always tell you upfront what a given engagement needs to work.
How fast will I see results?
It depends on the lever. Paid ads can drive calls quickly once tracking is set up. Local SEO and reputation compound over weeks and months. Pricing and operations fixes can show up in your margins almost immediately. We tell you what to expect for each.
What is the free audit, and is it really free?
Yes, it is genuinely free. We look at where your revenue is leaking, what to fix first, and whether OBM is the right fit. You leave with a clear picture either way, with no obligation.
Do I have to use all six services, or can I start with one?
You do not need everything at once. Foundation is the entry program and covers the essentials, then Growth and Scale layer on more as you grow. The free audit helps us recommend the program that fits where you are.
Do you work with brand-new businesses?
Yes. New businesses often benefit most from getting the foundation right early: a website that converts, a clean local presence, and pricing that protects profit from day one.
Do you only work in Greater Philadelphia?
Greater Philadelphia, which is Bucks, Chester, Delaware, Montgomery, and Philadelphia counties, is home, and local businesses are our focus. If you are a service business outside the area and the fit is right, reach out and we will be straight with you about it.
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