FAQ
Straight answers, no runaround.
The questions we hear most from local business owners, answered the way we would answer them on a call.
Frequently asked questions
What does OBM actually do?
We build and run the marketing that brings customers in: websites, local search, and advertising. And we advise on the business behind it, pricing, margins, cash flow, and operations, so growth turns into profit you keep.
How are you different from a regular marketing agency?
Most agencies sell you more leads and stop there; we also make sure your pricing, margins, and operations can turn that demand into profit you keep. We measure success by the money you keep, not by feel-good numbers that don't pay the bills.
Who do you work with?
Local and home-service businesses across Greater Philadelphia: trades, contractors, and owner-led service companies that want more booked jobs and stronger margins.
How does pricing work?
It depends on what your business needs, and you get the full price in writing before you commit: web design is a fixed-scope project, everything else runs through a simple monthly plan. If you run ads, the ad spend is billed straight to your own card, never wrapped into our fee.
Do you require long-term contracts?
No, everything is month to month. We earn the next month by moving the numbers in this one.
Who owns the website and the ad accounts?
You do: once a website project is paid in full, the site, the domain, and the content are yours. The Google, Meta, and TikTok ad accounts are yours too — we run them through the access an agency is granted — and you keep the accounts, history, and data if we ever part ways.
How fast will I see results?
It depends on the work: ads can bring calls soon after tracking is set up, local search builds steadily, and pricing fixes can show up in margins right away. What to expect for your scope comes in writing before you start.
What is the free call, and is it really free?
Yes, genuinely free, with no obligation and no generic sales pitch. It is a straight conversation about where you are losing work or profit, and whether OBM is the right fit.
Do I have to do everything at once, or can I start with one thing?
You can start with one thing, wherever the biggest opportunity is. The free call helps us figure out where that is.
Do you work with brand-new businesses?
Yes. New businesses often benefit most from getting the foundation right early: a website that turns visitors into calls, a clean local presence, and pricing that protects profit from day one.
Do you only work in Greater Philadelphia?
Greater Philadelphia, which is Bucks, Chester, Delaware, Montgomery, and Philadelphia counties, is home, and local businesses are our focus. If you are a service business outside the area and the fit is right, reach out and we will be straight with you about it.
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